Frequently Asked Questions

Everything you need to know about styling your home with Shop All.

What are your standard shipping times for furniture?

Most in-stock furniture items are processed within 2-3 business days. Depending on your location, delivery typically takes 7-14 business days via our specialized home freight partners.

Do you offer international shipping?

Currently, Shop All ships exclusively within the continental United States and Canada to ensure the safety and integrity of our larger home decor pieces during transit.

What is your return policy for home decor items?

We offer a 30-day return window for most items in their original packaging. Please note that a restocking fee may apply to oversized furniture, and custom-made pieces are final sale.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. You can also track your status directly through your Shop All account dashboard.

Are your wood products sustainably sourced?

Yes, we prioritize sustainability. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to minimize our environmental footprint.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home investments.